Finance

An AI that reads the tax alerts before the team does

GIC’s tax team was spending a tenth of its time reading advisory email to catch changes in tax law. A model now categorises each item first, checked against the team’s own judgement.

Source: AI Singapore, AI Fundamentals(opens in a new tab)

The problem

Tax law changes in every market at once, and the way you hear about it is email from professional services firms. Reviewing it and working out what applied to GIC took 10 to 20 per cent of the team’s time. The cost was not only the hours: on a volume that size, the risk is that the one change that mattered is the one nobody got to.

Who it is for

Made for the teamsthat cannot afford to miss a change

  • Tax teams

    Rules that change in every market you hold a position in, arriving faster than one person can read them.

  • Compliance and legal

    The same shape of work: a stream of advisories where missing one matters more than reading all of them.

  • Teams on an advisory retainer

    Professional services firms send updates by email. Working out which ones apply to you is the job nobody scheduled.

How it works

The system reads the incoming advisories, categorises each one, is checked against the team’s own labels, and confirms nothing relevant was missed.

  1. Take in the volume

    Advisory email from professional services firms, arriving across every market the fund is exposed to.

  2. Categorise each one

    The model files each item, so the team starts from a sorted set rather than from an inbox.

  3. Check it against people

    Its categories are compared with the team’s own. Where the two disagree is what the accuracy is tuned on.

  4. Confirm nothing was missed

    A completeness check over the monitoring, because the failure that matters is a change nobody saw.

The results

The results, as the source reports them. It publishes no figures for them, so none are quoted here.

  • Less time on email

    The review that took a tenth of the team’s week takes less of it.

  • Nothing relevant missed

    Completeness is checked rather than assumed.

  • Tuned against judgement

    Accuracy is measured against what the team itself decided, not against a benchmark.

Where to start

What we can buildfor you

The same pattern, built around your desk. Each idea comes from a service we already run.

  • Know-your-customer and onboarding

    Reads identity documents and company filings, cross-checks them, and prepares the file. An analyst reviews the exceptions instead of every case.

  • Transaction monitoring

    Models trained on your own history rank alerts by how likely they are to matter, so investigators start with the cases that count.

  • Client and adviser questions

    Answers drawn from your product terms and policies, with a clear handover to a licensed person when a question becomes advice.

  • Reconciliation and reporting

    Matches statements, invoices and ledgers, and drafts the routine report. Your team owns the breaks and the final numbers.

Your team’s version of thisstarts with one inbox

Tell us the stream of information somebody is reading by hand, and we will tell you plainly whether AI is the right tool.